Sales Associate

Petco • Las Cruces, NM

7d • Onsite

About The Position

The Sales Associate is at the heart of the Pet Care Center experience, helping pet parents find suitable products and solutions while creating a welcoming, safe, and engaging environment. The role involves customer service and sales, sharing product and pet care information, processing transactions, maintaining the sales floor, replenishing merchandise, and supporting daily store operations. The Sales Associate also helps ensure animals receive proper care and works collaboratively with teammates in a fast-paced retail environment.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals and exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
• Frequent standing and walking, as well as bending, kneeling, reaching, and lifting.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and provide friendly, helpful, courteous, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Assist customers in selecting products and services that meet their pets’ needs.
• Educate customers about products, services, and promotions, and support store sales and service goals.
• Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
• Maintain a clean, safe, welcoming, organized, and visually appealing sales floor.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional set-ups, and daily operational routines.
• Collaborate with teammates and support store goals.
• Follow company policies, procedures, and safety standards.
• Perform additional tasks and responsibilities as assigned.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed