Full Time - Sales Associate - Flooring - Day

Lowe's Home Centers • Mount Pocono, PA

1d

About The Position

The Sales Associate works in the Flooring department at Lowe’s, welcoming customers and helping them find products and services for their home improvement needs. The role involves answering questions, assisting with product selection and merchandise handling, organizing and replenishing merchandise, processing orders and deliveries, and guiding customers through shopping or checkout. Associates may cross-train in other store areas and perform department-specific tasks based on customer needs. This role may involve occasional travel to meetings, training, or neighboring stores. Working conditions may include indoor and outdoor environments, varied weather and temperatures, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment only as required and with proper training or trained assistance, and limit single lifts to 75 pounds.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to help deliver customer service.
• Prepare department merchandise based on customer needs, such as cutting or bundling materials where applicable.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay and flexible schedules are mentioned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed