Sales Associate, Part Time Flex, Sarasota - West Elm (New Store Opening!)

Williams-Sonoma • Sarasota, FL

9d • Onsite

About The Position

As a Sales Associate at West Elm, you provide customers with a distinctive shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes helping customers find products and complete purchases, supporting store presentation and upkeep, and processing merchandise. This is a part-time flex position at a new store opening in Sarasota.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to sell effectively, exceed selling goals, and close sales.
• Ability to succeed in a team environment while working independently and managing time.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Weekend availability must be on two separate days.
• Availability beyond the minimum schedule is required to be scheduled for 20 or more hours weekly, based on business needs.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred.
• Ability to understand customers’ needs and style by asking questions and connecting them with appropriate products.
• Enjoys working in an entrepreneurial environment and finding creative approaches.

Responsibilities

• Provide sincere, friendly, energetic customer service that exemplifies World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrapping, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately process register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep; straighten, clean, and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with company policies and procedures.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED