Sales Associate, Part Time Flex, Scarsdale - West Elm

Williams-Sonoma • Scarsdale, NY

3d

About The Position

The Sales Associate provides customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role supports sales goals, store presentation and maintenance, merchandise processing, and customer services such as gift wrapping, gift registry, merchandise locating, and special orders.

This is a part-time flex position. Associates must be available for at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Scheduling at 20 or more hours per week requires greater availability to meet business needs. The anticipated pay range is $17.00–$18.00 per hour.

The position requires extended mobility on the sales floor, operation of a POS system, and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques. A high school diploma or equivalent is preferred; 1–2 years of customer service and retail sales experience is required, with specialty retail preferred but not required.

Requirements

• 1–2 years of customer service experience and retail sales experience; specialty retail experience is preferred but not required.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Availability for at least two regularly scheduled weekend shifts on separate days and two shifts during the week.
• Greater availability is required to be scheduled for 20 or more hours weekly.
• High school diploma or equivalent preferred.
• Ability to sell, meet or exceed sales goals, and close sales.
• Ability to work in a team environment, work independently, and manage time.
• Ability to prioritize and handle multiple tasks simultaneously.

Nice To Haves

• Specialty retail sales experience.
• High school diploma or equivalent.
• Ability to discover customers’ styles, lifestyles, and needs and connect them with suitable products.
• Ability to thrive in an entrepreneurial environment and think outside the box.

Responsibilities

• Provide sincere, friendly, energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with gift wrapping, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately and efficiently process register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards; straighten, clean, and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• Competitive compensation.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED