Sales Associate, Part Time Flex, Scarsdale - West Elm

Williams-Sonoma • Village of Scarsdale, NY

18h • $17 - $18

About The Position

As a Sales Associate, you provide customers with a distinctive shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes helping customers find products and arranging special services, completing register transactions, supporting visual merchandising, and maintaining merchandise and store cleanliness. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts on separate days and two shifts during the week. Associates seeking to be scheduled for 20 or more hours weekly must have greater availability to meet business needs.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to provide excellent customer service and demonstrate effective selling skills, including the ability to close sales.
• Ability to work in a team environment, work independently, and manage time.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move items up to 75 pounds using appropriate equipment and safety techniques.
• Availability to work at least two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts Monday through Thursday.
• Availability beyond the minimum schedule if seeking to be scheduled for 20 or more hours per week.
• High school diploma or equivalent preferred.

Nice To Haves

• Specialty retail experience.
• High school diploma or equivalent.
• Ability to thrive in an entrepreneurial environment and look for creative ways to approach work.
• Ability to understand customers’ personal cooking styles and needs through effective questions.
• Ability to discover customers’ style, lifestyle, and story and connect them with appropriate products.
• Experience exceeding sales goals and closing sales.

Responsibilities

• Provide sincere, friendly, energetic customer service that reflects World-Class service standards.
• Achieve established sales and contest goals and stay informed about current sales and promotions.
• Assist customers with gift wrapping, gift registries, merchandise location, catalog and special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately process register transactions, including sales, returns, and exchanges.
• Assist with implementing and maintaining visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards, and help clean and maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with company policies and procedures.

Benefits

• Competitive compensation.
• Employee discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED