Sales Associate

EssilorLuxottica Group•Richmond, VA
•$13 - $18

About The Position

Sales Associates are vital to the success of Sunglass Hut. The role provides an authentic, fun, and energetic experience to customers while helping them find premium-quality eyewear. Associates connect with customers, understand their needs, recommend tailored eyewear solutions, and contribute to sales goals. They collaborate with teammates and leadership, maintain a clean, organized, visually appealing store, and help foster an inclusive and respectful environment. The position offers hands-on training and opportunities to develop customer service and sales skills.

Requirements

  • Enthusiasm for helping others and creating positive customer experiences.
  • Strong communication skills to engage customers and drive sales.
  • Comfort using technology to enhance the customer experience and accurately process transactions.
  • A self-motivated, resilient, and adaptable approach in a fast-paced environment.
  • Interest in learning and developing professionally.

Nice To Haves

  • Experience in retail or customer service.
  • A keen interest in eyewear and fashion trends.

Responsibilities

  • Meet sales targets and exceed expectations by connecting with customers and building lasting relationships.
  • Help new and returning customers find products that meet their needs.
  • Provide tailored advice and recommend eyewear solutions suited to customers’ lifestyles and preferences.
  • Participate in hands-on training and collaborate with experienced professionals to provide high-quality service.
  • Work with the team and leadership to maintain a positive, supportive environment.
  • Keep the store clean, organized, and visually appealing to support a seamless shopping experience.
  • Foster an inclusive and respectful environment for customers and colleagues.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • A competitive bonus and/or commission plan may be offered
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