Sales Associate - Audi -

Bob Moore Auto Group, LLC•Oklahoma City, OK

About The Position

The Sales Associate sells Audi vehicles by following the dealership’s sales process, maintaining regular contact with prospective and previous customers, building product knowledge, and developing new prospects. The role includes conducting customer test drives according to management guidelines, presenting customer offers to management, preparing sales paperwork, delivering vehicles, and processing trade-ins as requested. The associate is expected to improve their selling skills, meet targeted goals, follow safety precautions, and use a personal device for multi-factor authentication to help secure company network and site access. Other duties may be assigned by the manager. The position requires a valid, unrestricted driver’s license, a clean driving record, and previous automotive sales or customer service experience. A high school diploma or GED is preferred, or equivalent work experience. Strong interpersonal, communication, time-management, organizational, prioritization, and customer-service skills are needed, along with the ability to work independently or as part of a team and to handle inbound and outbound calls. The role involves frequent exposure to outdoor weather and occasional exposure to fumes or airborne particles, extreme cold, and extreme heat. The employee routinely uses standard office equipment and may travel within or outside the area infrequently. Physical duties include standing, walking, sitting, handling objects, reaching, climbing or balancing, and stooping, kneeling, or crouching. The job requires lifting or moving up to 25 pounds regularly, up to 50 pounds frequently, and occasionally more than 100 pounds with proper assistance. Close and distance vision are required. The employee must be able to pass a drug/alcohol urinalysis and drive a vehicle.

Requirements

Valid driver’s license without restrictions affecting the ability to operate company-owned vehicles.
Ability to maintain a clean driving record.
Previous automotive sales or customer service experience.
Excellent interpersonal, time-management, and organizational skills.
Ability to identify and achieve targeted goals.
Excellent written and verbal communication skills and ability to understand verbal and written instructions.
Ability to work well with a range of individuals.
Ability to prioritize various tasks.
Ability to communicate clearly with customers and coworkers to ensure an excellent customer experience.
Ability to work independently and/or as part of a team.
Ability to respond effectively to inbound and outbound phone calls.
Excellent attention to detail, professional demeanor, and a positive ‘can do’ attitude.
Ability to pass a drug/alcohol urinalysis and drive a vehicle.
Ability to meet the physical requirements, including standing, walking, lifting, and other activities described in the posting.

Nice To Haves

High school diploma or GED, or equivalent work experience.

Responsibilities

Follow the dealership management’s sales process and customer-interaction guidelines.
Make regular customer contacts through methods specified by management, such as floor time, phone ups, mail, and personal visits.
Obtain training needed for factory qualifications and product knowledge for each model sold.
Contact previous customers regularly and on schedule, and report performance to the sales manager.
Conduct customer test drives according to management’s personal-safety guidelines.
Present all customer offers to purchase a vehicle to management.
Prepare and process paperwork required to finalize vehicle sales.
Deliver vehicles to customers and process trade-ins as requested by management.
Develop a long-term outside prospecting plan and spend time daily generating new clients.
Work to improve personal selling skills.
Use a personal device for multi-factor authentication to provide an additional layer of security for company network and site access.
Enforce safety precautions specific to the work area.
Perform other duties as assigned by the manager.