Sales Associate - Full Time

COS•Skokie, IL

About The Position

As a Sales Associate at COS, you are a welcoming representative of the brand who helps create an enjoyable shopping experience. You provide high-level customer service by greeting and assisting customers, starting conversations, and supporting them at the cash desk, in fitting rooms, and throughout the shop floor. The role also involves processing deliveries, replenishing stock, and merchandising garments on the shop floor. Previous customer-service experience and familiarity with textile materials are helpful but not required. This is a full-time position offering 32–40 hours per week, with compensation of $17.50. COS offers development opportunities around the globe and employee benefits including a 25% staff discount across H&M Group brands, participation in the H&M Incentive Program, clothing allowance, medical, vision and dental coverage, an Employee Assistance Program, vacation, wellness, holiday and parental pay, health and dependent-care FSAs, and additional voluntary benefits.

Requirements

Be customer-focused and think commercially.
Be interested in trends and fashion.
Be communicative, positive, and open-minded.
Be willing to learn, adaptable, and action-oriented.
Be collaborative, inclusive, and supportive.
Be self-motivated, confident, and resilient.

Nice To Haves

Previous customer-service experience.
Familiarity with textile materials.

Responsibilities

Greet customers and create a welcoming shopping experience.
Provide high-level customer service and proactively assist customers throughout their shopping journey.
Assist customers at the cash desk, in fitting rooms, and on the shop floor.
Receive and process deliveries.
Replenish stock.
Merchandise garments on the shop floor.