Full Time - Sales Associate - ProServices - Day

Lowe's Companies, Inc. • Bradenton, FL

1d

About The Position

As a Customer Service Associate at Lowe’s, you combine strong customer service skills with genuine care for people to help customers feel comfortable while shopping. You welcome customers, help them find appropriate products and services for home improvement needs, answer questions, assist with product selection and handling, and help ensure their needs are met. Associates work in a department based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role involves listening to customers, organizing and replenishing merchandise, processing orders and deliveries, and preparing merchandise to meet customer needs. Duties may vary by department. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Work conditions vary by location and may include indoor and outdoor weather, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines: limit single lifts to 75 pounds, use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or trained-coworker assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver customer service.
• Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules are mentioned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed