Sales Associate

IT'SUGAR LLC•Glendale, AZ

About The Position

IT’SUGAR is seeking a fun and dynamic Retail Sales Associate, or “SUGARTAINER,” to deliver an entertaining customer experience and promote the brand. The associate helps create a welcoming store experience by providing quality service and maintaining the store’s visual standards. The role includes customer engagement, sales, merchandising, register operation, store upkeep, and support for events and promotions.

Requirements

  • Must be at least 18 years old.
  • No retail experience is required.
  • Optimistic, outgoing, and enthusiastic personality.
  • Willingness to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability and willingness to use a POS/register and operate office equipment.
  • Ability to walk and stand for long periods, use hands to handle or feel, reach with hands and arms, and talk or hear.
  • Ability to independently lift or move up to 25 pounds and lift or move up to 50 pounds with assistance.

Responsibilities

  • Follow the IT’SUGARTAINMENT customer engagement model: set the stage, welcome, engage, entertain, and thank customers.
  • Assist customers with requests and inquiries.
  • Keep the sales floor clean and organized and maintain store visual standards.
  • Operate the POS/register and cash out customers properly.
  • Merchandise displays according to visual guidelines.
  • Assist with setting up special events and promotions.
  • Understand Loss Prevention policies and procedures and communicate LP issues to the Store Manager.
  • Perform operational upkeep, including sales floor, backroom, and restroom maintenance, cleaning, and mopping.
  • Represent the company’s values of being Positive, Playful, Present, and a Difference Maker.
  • Display enthusiasm and cheerfulness and collaborate in a team environment.
  • Follow up on customer requests for specific items and suggest additional products.
  • Explain product benefits, features, prices, quality, value, and other information to support sales goals.

Benefits

  • Flexible scheduling
  • Career growth opportunities
  • Training and development
  • 30% employee discount
  • Perk Spot discounts on cell phones, travel, theme parks, and other items
  • 401(k) with company match beginning the first of the month after 60 days of employment
  • Employee Assistance Program
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