Seasonal Sales Associate - Natick Mall

Pacsun Careers•Natick, MA

21h

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends while providing customers with an engaging, positive, and authentic experience. The role carries out initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team. Associates support sales and operational goals, maintain store standards, and help create a safe, organized shopping environment. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by demonstrating the company's core values.
Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.