Sales Associate

Jockey International, Inc.•Wrentham, MA
•Onsite

About The Position

Jockey is seeking an energetic Sales Associate for its Wrentham, Massachusetts location. The Sales Associate provides excellent customer service according to Jockey’s service principles, with a focus on achieving store goals and maximizing sales. The role involves engaging guests, helping them find products that meet their needs, supporting sales and store operations, and maintaining the store’s standards and a safe, clean environment. Jockey describes itself as a family-owned company founded in 1876, recognized internationally for comfortable apparel and its commitment to quality, innovation, and customer service. The company emphasizes care, hard work, mutual respect, and products with quality and style. Its nonprofit Jockey Being Family organization supports adoptive families.

Requirements

  • Must be at least 16 years old.
  • Excellent interpersonal and verbal communication skills.

Nice To Haves

  • High school diploma or equivalent.
  • Two years of retail or customer service experience, with a demonstrated passion for extraordinary guest service and sales.

Responsibilities

  • Demonstrate behavior that reflects Jockey’s core values and culture.
  • Build positive relationships with coworkers and guests to support productivity, inclusiveness, and satisfaction goals.
  • Greet guests warmly and sincerely, communicate current promotions, and use suggestive selling.
  • Engage guests to identify their needs and use product knowledge to offer solutions.
  • Promote company programs, including Rewards participation and the satisfaction guarantee.
  • Promote awareness of and excitement for Jockey Rewards membership.
  • Help drive store-level sales and profitability.
  • Perform sales and register transactions, including ringing purchases, processing cash or credit payments, and counting money.
  • Assist with product merchandising, including stocking, markdowns, and visuals, in accordance with established visual standards.
  • Follow Jockey policies and procedures.
  • Maintain store standards for visuals, merchandising, and inventory management.
  • Maintain a safe and clean work environment.
  • Support hiring and recruiting efforts.
  • Perform other duties as assigned.

Benefits

  • Part-time employees earn paid time off (PTO).
  • Generous discounts and incentives.
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