Sales Associate

The Tile Shop•Mequon, WI
•$45,000 - $75,000

About The Position

The Sales Associate sells tile and related products while providing professional, courteous customer service. The role involves helping customers understand product installation and use, tracking individual sales goals and store orders, and keeping customers informed about their orders. Associates work in a fast-paced, commission-based sales environment and are expected to work evenings and weekends.

Requirements

  • Strong work ethic and drive to exceed expectations.
  • Excellent interpersonal skills.
  • Ability to work in a fast-paced, commission sales environment.
  • Openness to learning and growing independently and from feedback.
  • Ability to work under high pressure and multitask.
  • Detail-oriented and highly organized.
  • Sense of design, including familiarity with various styles, colors, and textures.
  • Basic mathematical and computer skills.
  • Ability to read, write, and speak in English.

Responsibilities

  • Proactively greet customers professionally.
  • Build lasting customer relationships by treating customers with courtesy.
  • Conduct follow-up customer communication.
  • Sell tile and related products to exceed customer expectations.
  • Learn and explain the installation and use of products to educate customers.
  • Understand and track established individual sales goals.
  • Track store orders and provide customers with product updates.
  • Present yourself in a professional manner at all times.
  • Work evenings and weekends.
  • Perform other duties as assigned.

Benefits

  • Medical benefits
  • Health Savings Account (HSA)
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • 401(k) matching
  • Employee discount
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