Wolford - Sales Associate (PT)

Wolford Retail Stores•Boston, MA

3h•Onsite

About The Position

Wolford is seeking a part-time Luxury Sales Associate for its new boutique in Copley, Boston. The associate will represent Wolford, a global luxury legwear and bodywear brand, and deliver personalized customer service while helping drive sales and build client relationships. The role also supports boutique operations, visual presentation, inventory management, point-of-sale transactions, and compliance with company policies and safety standards. Key holding responsibilities may be assigned.

Requirements

1–2 years of retail experience.
Proficiency with POS systems and retail technology.
Strong communication and customer service skills.
Energetic, self-motivated, and sales-driven.
Professional presentation and adherence to Wolford’s dress code standards.

Nice To Haves

Luxury or premium brand experience.

Responsibilities

Provide knowledgeable, personalized, and attentive customer service.
Drive sales through cross-selling, upselling, and client outreach.
Maintain and grow a client book by building relationships with new and returning customers.
Meet or exceed individual sales and KPI targets.
Execute visual merchandising standards, including window displays and in-store presentation, in accordance with corporate guidelines.
Support inventory management, including deliveries, transfers, and stock organization.
Maintain the selling floor, fitting rooms, stockroom, and cash wrap in pristine condition.
Process point-of-sale transactions accurately, handle cash, and complete end-of-day procedures.
Participate in team meetings and trainings focused on product knowledge, customer service, and brand initiatives.
Comply with company policies, safety standards, and local regulations.
Assist with pricing, returns and exchanges, and administrative tasks as needed.
Maintain awareness of loss prevention and uphold security standards.
Perform key holding duties if assigned.