Full Time - Sales Associate - Building Materials - Day
About The Position
The Sales Associate (Customer Service Associate) welcomes customers to Lowe’s and helps them find products and services for home improvement projects. Associates listen to customers, answer questions, assist with product selection and merchandise handling, and help ensure customer needs are met. The department assignment depends on hiring needs and skills; this position is in Building Materials. Daily work may include organizing and replenishing merchandise, processing orders and deliveries, assisting customers with checkout, and preparing merchandise to meet customer needs. Associates may cross-train in other store areas. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, variable and extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines: single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment is used as required with proper training or assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking supplies.
- Process orders and deliveries accurately and on time.
- Cross-train in other areas of the store to support customer service.
- Prepare merchandise based on customer needs, which may include cutting and bundling wood or cutting drywall.
- Guide customers through shopping or checkout.
- Perform other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
