Full-time Sales Associate, Bloomingdale's - Chestnut Hill, MA
About The Position
The Sales Associate represents the Jimmy Choo brand through in-store and virtual client interactions and as a brand ambassador in the community. The role provides attentive, knowledgeable client service, supports product selection and try-ons, maintains product knowledge, and builds client relationships through consistent follow-up. The associate works toward monthly sales targets, identifies opportunities to increase sales, and maintains sales, cash-wrap, visual, and merchandising standards. The position also includes key-holder duties, register operation, inventory support, shipping and receiving, and other back-of-house or special-project tasks as needed. The associate is expected to follow company policies and procedures, attendance and workplace standards, and end-of-day procedures.
Responsibilities
- Represent the brand in in-store and virtual client interactions and act as a brand ambassador in the community.
- Perform key-holder responsibilities, including store opening and closing, cash handling, and financial responsibilities.
- Maintain a high level of product knowledge and understand terminology associated with Jimmy Choo shoes and accessories.
- Provide prompt, attentive, and knowledgeable assistance to clients and maintain high service standards.
- Follow sales, cash-wrap, client-book, and inventory standards.
- Help clients make selections and assist with the try-on process.
- Cultivate and maintain client relationships through follow-up, including phone calls, emails, thank-you letters, and shipping merchandise out of town.
- Consistently achieve and, where possible, exceed monthly sales targets; proactively identify opportunities to achieve financial targets and increase sales.
- Assist with inventory and special projects as needed.
- Cover back-of-house operations as needed and perform inventory, shipping, and receiving tasks.
- Maintain visual standards and merchandise product.
- Operate the register system or systems proficiently.
- Comply with company policies, procedures, and directives, including attendance and clocking in and out, UltiPro portal use, uniform and grooming standards, breaks, lockers, workplace organization, time-off and schedule requests, and end-of-day procedures such as bag checks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
