Sales Associate
About The Position
The Tempur-Pedic Sales Associate provides excellent customer service while selling and marketing Tempur-Pedic products. The role also serves as a member of store management when the Store Manager is unavailable, which may include opening or closing the store and covering management duties. The associate helps manage and maintain overall store performance, provides leadership throughout the sales process, and continues to perform Retail Sales Associate responsibilities at an exceptional level. The role also supports the Store Manager with identifying and resolving store or sales-team issues, merchandising, and implementing company programs.
Requirements
- High school diploma or equivalent.
- 1–3 years of retail experience, or an equivalent combination of education and experience, with high-end luxury and/or custom products.
- Strong sales skills in a consultative environment.
- Demonstrated ability to effectively lead, direct, and train others in a store setting.
- Skilled in current best-practice retail methods, procedures, and standards.
- Ability to collaborate and both lead and follow.
- Flexibility in work schedule to reflect the needs and patterns of store hours.
- Fluency with current retail software and computer systems.
- Ability to stand for lengthy periods and occasionally lift items, with or without assistance.
Responsibilities
- Assist in managing and maintaining responsibility for the overall performance of the store.
- Provide leadership in the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and maintaining Tempur Sealy’s brand.
- Continue to perform all Retail Sales Associate responsibilities at an exceptional level.
- Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.
- Assist the Store Manager with merchandising, implementing company programs, and other needs.
- Solve problems within the sales team and direct larger issues to the Store Manager.
- Serve as a member of management when the Store Manager is unavailable, including potentially opening or closing the store and covering management duties.
- Perform other duties as assigned.
Benefits
- 27 paid days off annually, prorated during the first year as applicable; includes 80 holiday hours, 80 vacation hours, and 56 sick leave hours.
- Competitive medical, dental, and other wellness programs.
- Company-paid disability and life insurance.
- 401(k) retirement plan options.
- Generous employee purchase discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
