Full Time - Sales Associate - Inside Lawn & Garden - Day

Lowe's Home Centers•Belle Vernon, PA

About The Position

The Sales Associate provides customer service in the Inside Lawn & Garden department at Lowe’s. The associate welcomes customers, helps them locate and select products and services for home improvement needs, answers questions, and supports customers throughout their shopping or checkout experience. The role also involves replenishing and organizing merchandise, accurately processing orders and deliveries, and preparing merchandise according to customer needs. Associates may cross-train in other store areas and perform additional assigned duties. Work may involve both indoor and outdoor conditions and occasional travel to meetings, training, or neighboring stores.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as lawn and garden, hardware, kitchen, plumbing, electrical, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise and guide them through shopping or checkout.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare department merchandise based on customer needs.
  • Perform other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Competitive pay and flexible schedules.
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