Full Time - Sales Associate - Inside Lawn & Garden - Day

Lowe's Home Centers•Wetumpka, AL
•Onsite

About The Position

The Sales Associate works as a Customer Service Associate in Lowe’s Inside Lawn & Garden department. The role welcomes customers, helps them locate and select products and services for home improvement projects, answers questions, and provides friendly, professional service. Associates also handle and organize merchandise, replenish shelves, process orders and deliveries, and may occasionally load merchandise. Department assignments and daily responsibilities may vary according to hiring needs and skillsets. Associates may cross-train in other store areas and prepare merchandise to meet customer needs.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Bilingual, military, and veteran candidates are encouraged to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise and guide them through shopping or checkout.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help deliver customer service.
  • Prepare department merchandise based on customer needs.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Competitive pay
  • Flexible schedules
  • Multiple health insurance options
  • Tuition assistance
  • Company-matching 401(k)
  • Optional Employee Stock Purchase Program
  • 10% Associate Discount
  • Track to the Trades program
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