Sales Associate

GEORGICA PINE CLOTHIERS•Larchmont, NY

About The Position

J.McLaughlin is seeking a highly motivated, results-driven Sales Associate for its retail store. The role is suited to someone who is passionate about classic American Sportswear and can achieve goals while upholding the company’s ideals and standards. Sales Associates serve as brand ambassadors and experts in client care, selling, and creating a distinctive shopping experience for new and existing customers. They build meaningful relationships with clients and local communities while contributing to a customer-focused, friendly retail environment and supporting store operations.

Requirements

High school diploma or GED.
Team player with strong communication and interpersonal skills.
Proven track record of achieving sales goals and accountability for results.
Positive, self-motivated approach to serving customers.
Consistent accountability, reliability, and professionalism.
High energy and results-driven approach.
Ability to adapt positively to change and solve problems.
Ability to multitask while keeping the customer the top priority.
Ability to work various shifts, including weekends and holidays.
Ability to stand for long periods and lift up to 30 pounds.

Nice To Haves

Previous retail or customer service experience is preferred.

Responsibilities

Embrace the company culture and build strong relationships with clients and communities as a brand ambassador.
Provide exemplary client service and foster customer loyalty.
Drive sales through extensive product knowledge and appropriate product suggestions.
Use clienteling tools and outreach to tell customers about upcoming events and new product arrivals.
Support the store manager with daily operations and assigned areas of responsibility.
Help maintain a kind, client- and team-focused culture.
Stay informed about merchandise, pricing, and promotions and communicate relevant information to clients.
Use selling techniques to address objections and close sales.
Understand sales plans and key metrics and contribute to the store’s success.
Participate in store events and trunk shows and help build the retailer’s local reputation.
Use the POS system effectively and collect accurate customer information.
Plan and prioritize daily work while keeping customers the top priority.
Assist with sales-floor merchandising and replenishment in accordance with visual standards.
Respond to customer questions and concerns and resolve issues promptly.
Communicate effectively with customers, supervisors, peers, and other store teams.
Share ideas and best practices with peers and build productive working relationships.
Help execute direction from Retail Operations and the Corporate Office.
Keep the sales floor, stock room, and common areas clean and organized.
Follow company policies, procedures, and standards of professionalism.
Assist with opening and closing procedures and perform key-holder duties when management is absent.
Lead by example and maintain a high level of integrity.