Black Friday Associate store 1093 PR Prem Outlets

PACSUN•Barceloneta, PR

7d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends to customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team while consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic service; focuses on full-price selling while staying aware of product value and promotions; responds to customer issues according to company policy; completes assigned tasks; maintains visual standards, organization, and cleanliness; and follows company and loss-prevention policies. The associate shares customer feedback with leadership, participates in store events and contests, stays current on financial priorities, and supports sales and operational goals, including digital strategies such as ship-from-store and BOPIS. The position is part-time, with availability for 20–40 hours per week. Schedule flexibility is required, including availability for weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, prolonged sitting or standing, climbing ladders as needed, and other movement around sales-floor, stockroom, and office areas. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and maintain a flexible schedule, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support high standards of organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and communicate violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.