About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The position requires open availability and flexibility to meet customer and business needs, and may involve working at multiple stores within the assigned district.

Requirements

  • Excellent command of English to communicate effectively with management, customers, and other employees.
  • Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
  • Open availability and flexibility to meet customer demand and business needs.
  • Basic fashion and style trend knowledge and desire to work with customers in a retail setting.
  • Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.

Nice To Haves

  • Previous work experience in retail or customer service is preferred but not necessary.
  • High school diploma or equivalent is preferred.

Responsibilities

  • Build customer relationships by providing professional, courteous, attentive, honest, and responsive service, identifying customer needs, and helping customers select suitable products.
  • Use basic fashion and trend knowledge to recommend and sell appropriate merchandise while meeting company standards.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Maintain a positive and enthusiastic attitude toward the job and company.
  • Comply with and enforce company policies.
  • Participate in service training and product programs.
  • Assist the Store Manager in monitoring and identifying loss or inconsistencies and support shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support training employees in suggested-selling and merchandising techniques.
  • Help prevent inventory shrinkage by protecting the store against shoplifting and internal theft, and follow loss-prevention policies and security procedures.
  • Follow proper point-of-sale procedures, balance money taken in during the assignment, and work with management to investigate discrepancies.
  • Keep management informed of important developments, potential problems, and other information needed for effective management.
  • Help maintain a neat and orderly sales environment.
  • Perform other duties as assigned.
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