Full Time - Sales Associate - Plumbing - Closing
About The Position
The Sales Associate is a customer-facing role in Lowe’s Plumbing department. The associate welcomes customers, helps them locate and select products and services for home improvement projects, answers questions, and provides friendly, professional service. The role involves handling and organizing merchandise, replenishing shelves, processing orders and deliveries, and preparing merchandise to meet customer needs, which may include cutting and threading pipe. Associates may also assist with loading merchandise, guide customers through shopping or checkout, and cross-train in other store areas. Duties can vary based on department needs.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other areas of the store to support customer service.
- Prepare merchandise according to customer needs, including cutting and threading pipe where applicable.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and other discounts
- Potential annual bonuses, Employee Stock Purchase Plan, deferred compensation plan, and grant awards, subject to eligibility
- Flexible schedules
- Track to the Trades program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
