Sales Associate (Part-Time) - Charlotte, NC ( Archdale Marketplace )

Hibbett•Charlotte, NC

2d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of each product area or department in the store, adherence to the visual manual and other company standards, and promotion of sales and promotions. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience and helps acquire and retain customers. The position is part-time and based at Archdale Marketplace in Charlotte, North Carolina.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including welcoming customers and assisting multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods using guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and tech clinics.
Protect company assets and financial information by ensuring internal control procedures are effective and accurate, and reporting potential fraud risks to management or appropriate officials.