Sales Associate (Part-Time) - Charlotte, NC ( Eastway Square )

Hibbett•Charlotte, NC

2d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The associate is knowledgeable about the store’s product areas and departments, upholds policies, procedures, and visual standards, and promotes sales and promotions. As an ambassador for the organization and brand, the associate helps create a distinctive customer experience and acquire and retain customers. The role also supports daily store operations and merchandise presentation.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with the initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, following guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and technology clinics.
Protect company assets and financial information by following internal control procedures and informing management or appropriate officials of potential fraud risks.