Sales Associate (Part-Time) - Archdale Marketplace (Charlotte, NC )

Hibbett•Charlotte, NC

4d•Onsite

About The Position

The Sales Associate is responsible for providing quality customer service and driving product sales. The role requires knowledge of the store’s product areas and departments, following policies and standards in the visual manual, and promoting sales and promotions. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience to acquire and retain customers, provides outstanding customer service, and promotes merchandise.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including greeting customers as they enter and assisting multiple customers during peak periods.
Promote and sell the organization's services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, using guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and tech clinics.
Protect company assets and financial information by following internal control procedures and reporting potential fraud risks to management or appropriate officials.