Sales Associate, Wellesley

Knitwell Group • Wellesley, MA

2d • $15 - $19 • Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its Wellesley store. The role focuses on delivering an exceptional customer service experience, promoting products, building customer relationships, and supporting store business. Associates use fashion and product knowledge to style customers, meet sales and service metrics, assist multiple customers, and complete operational assignments. The position requires availability for 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs.

Requirements

• Demonstrated selling competence and styling expertise, with a love of fashion.
• Ability to create, build, and cultivate relationships.
• Ambition and passion for achieving goals individually and as part of a store team.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to use a computer, iPad, and handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Comfort with climbing ladders, moving regularly, and standing for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
• Availability for 15 to 20 hours per week, with flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including active use of Concierge, to build strong relationships.
• Serve multiple customers at a time and handle multiple tasks or projects simultaneously.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and recommend items suited to customers' needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
• Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Growth opportunities and tools to progress beyond this position.
• Incentive opportunities.
• Comprehensive benefits packages available to full-time employees and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed