Temporary Sales Associate Beverly Hills Store - John Lobb

Hermes • Beverly Hills, CA

12d • Onsite

About The Position

John Lobb is hiring a temporary Sales Associate for its Beverly Hills store. The role serves the brand’s discerning international clientele and contributes to all aspects of daily boutique operations, including sales, stock and deliveries, after-care services, customer communications, and administrative tasks. The successful candidate is expected to maximize sales while providing patient, high-quality customer service and building relationships that support customer retention.

The Sales Associate reports directly to the Store Manager. The position includes sales-floor operations, product knowledge, maintaining attractive in-store displays, responding to customer queries and correspondence, and supporting after-sales activities. It also involves maintaining awareness of stock availability, handling and storing stock appropriately, assisting with stock ordering and receiving, supporting customer database and CRM initiatives, participating in security activities, coordinating with the wider John Lobb team, and undertaking projects assigned by the Manager.

The hourly pay range is $29–$32. Actual rates depend on the job, location, and individual experience. Benefits include sales-based commission and bonus incentives, insurance coverage, paid time off, paid parental leave, voluntary benefits, product discounts, EAP resources, and family-building support.

Requirements

• At least 3 years of experience in high-end or luxury international retail.
• Excellent written and oral English communication skills.
• Some experience with retail administration.
• Sophisticated approach to selling and customer relations.
• Ability to work as a team player.
• Dynamic, flexible, and adaptable approach.
• Proactive approach with a focus on performance.
• Good problem-solving skills.

Nice To Haves

• Experience in shoes or men’s clothing.
• Fluency in another language.
• Basic understanding of CRM, databases, and e-commerce.

Responsibilities

• Provide excellent customer service, develop and maximize sales opportunities, and support customer retention.
• Develop in-depth knowledge of John Lobb products, including their features and benefits.
• Review and maintain in-store displays so they remain fresh, relevant, and attractive.
• Respond to customer queries and correspondence.
• Participate in after-sales and sales-support activities.
• Maintain knowledge of stock available in the store and elsewhere.
• Ensure stock is properly stored and handled, and bring stock issues to the Store Manager’s attention.
• Participate in stock ordering, receiving, and maintenance processes.
• Contribute to compiling, maintaining, and using an accurate customer database in support of CRM initiatives.
• Participate in security activities within company guidelines and help prevent stock or other property from being put at unnecessary risk.
• Liaise with the wider John Lobb team as needed to support store requirements.
• Undertake projects and responsibilities at the direction of the Manager.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, dental, vision, life insurance, and disability insurance.
• Paid time off, including 15 days of annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time.
• Paid parental leave and transition time.
• Voluntary benefits, including flexible spending accounts and voluntary life insurance.
• Product discount.
• EAP resources.
• Access to Family Building Support.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed