Sales Associate, Greenville Center

KnitWell Group•Wilmington, DE

3d•Onsite

About The Position

Talbots is hiring a Sales Associate to provide an exceptional customer service experience, promote products, and build relationships with customers and the brand. The associate supports the management team in building store business, uses fashion and product knowledge to create outfits and recommend items, and contributes to sales and service goals. The role also includes customer outreach, appointment setting, operational assignments, and participating in learning and coaching opportunities. This is a regular part-time position with an expected availability of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Ability and motivation to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals, and ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency to navigate a computer, iPad, and handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, and stretch for product, and to lift, carry, and move at least 40 lbs.
Open availability for 15 to 20 hours per week, with flexibility based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
Take an active role in assisting the management team to build store business.
Use service enhancers, including Concierge, to build strong customer relationships.
Serve multiple customers at a time and handle multiple tasks or projects simultaneously.
Stay aware of fashion trends and learn about new arrivals and product attributes, including fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.