Sales Associate, Greenville Center

Knitwell Group•Wilmington, DE

4d•Onsite

About The Position

Talbots is seeking a part-time Sales Associate to deliver meaningful customer service, promote products, and build relationships with customers and the brand. The associate supports store business and operations, uses fashion and product knowledge to help customers create outfits, and works toward sales and service goals. The role requires 15 to 20 hours of weekly availability, including evenings, weekends, and holidays according to business needs.

Requirements

Demonstrated selling competence and styling expertise, with a love of fashion.
Ability to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals; thrives in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency navigating a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfortable climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Availability for 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Actively assist the management team in building store business.
Use service enhancers, including Concierge, to build strong relationships.
Serve multiple customers and handle simultaneous tasks or projects.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create customer outfits and recommend items suited to their needs.
Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.