Sales Associate PT - Marina
About The Position
Perform duties that support retail store operations and serve donors and customers in a safe, welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals. The role includes assisting customers with product selections and transactions, merchandising and rotating inventory, supporting store opening and closing, preparing donations and merchandise for transfer, and reporting customer concerns, potential theft, or safety issues. Associates may also provide donor services, sanitize store and donation areas, and perform minor janitorial duties. Other related duties may be assigned. Work takes place primarily on an enclosed store floor; some work may occur in a receiving area with less climate control. The pace is steady, with constant standing and walking and periods of high activity. The role requires frequent handling of merchandise and use of material-handling equipment. Little or no overtime is associated with recurring deadlines.
Requirements
- Basic math ability.
- Ability to communicate in basic oral and written English.
- Ability to maintain self-control, interact effectively with the public, and cooperate with coworkers.
- Ability to explain store-policy decisions tactfully and present information clearly.
- Ability to learn cash register operation, store paperwork, and opening and closing procedures.
- Ability to understand and follow directions and procedures.
- Ability to coordinate eye, hand, and foot movements to handle and move merchandise safely.
- Ability to operate a cash register using quick hand and finger movements.
- Ability to perform repetitive and varied duties while maintaining composure and efficiency.
- Satisfactory attendance in accordance with company policy.
- Ability to follow safe work practices and promptly report hazards or accidents.
- Able to meet the role’s physical demands, including constant standing and walking, frequent lifting or carrying of objects up to 15 pounds, and regular lifting or carrying of objects up to 25 pounds; heavier items are moved with equipment or coworker assistance.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous sales experience preferred; no prior experience is required.
- Basic Spanish communication ability is desirable.
- Familiarity with Goodwill Central Coast’s mission, company and retail policies, and electronic cash registers; these may be learned on the job.
Responsibilities
- Greet donors and customers entering the store or attached donation site.
- Assist customers with product selections and provide suggestions.
- Learn and use the cash register system and cash-handling procedures to complete transactions accurately.
- Assist with store opening and closing procedures.
- Merchandise inventory on the sales floor according to established procedures.
- Straighten or rearrange merchandise to improve customer appeal and maintain a neat, safe work area.
- Assist with stock rotation and markdowns as directed by the Store Manager or designee.
- Prepare donations and rotated merchandise for transfer to the central processing plant.
- Report problems, complaints, potential theft, and safety issues to the Store Manager or designee.
- As needed, take donations, document donation information, and communicate with donors.
- Perform daily sanitizing of store and donation areas and minor janitorial duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
