Marina Dockhand

Acme Marina Management LLC • Jacksonville, FL

2d • Onsite

About The Position

PORT 32 Jacksonville is a wet-slip marina offering resort-style amenities and customer service to its members. The Dockhand supports the marina team by serving marina members and guests, helping with daily dock operations, and assisting boaters as needed. The role helps maintain a safe, clean, and organized harbor and marina facility while providing high-quality customer service and enhancing the member experience.

The position includes routine cleaning and maintenance, weekly black water pumpouts, occasional weekend front-desk coverage in the absence of the Dockmaster, assistance with securing boats and connecting and monitoring shore-power and water services, facility monitoring, and general security support. Other duties may be assigned as reasonably directed.

Requirements

• High school education or equivalent.
• One year of boating experience.
• One year of customer service experience.
• Line-handling skills, including the ability to toss, catch, and tie cleat lines.
• Ability to walk, bend, stoop, climb, and work safely around water, on a ladder, or in confined spaces without limitation or impairment.
• Ability to spend a full shift outdoors.
• Ability to lift up to 70 pounds.
• Ability to show initiative and work self-sufficiently.
• Exceptional customer service and communication skills.

Nice To Haves

• One year of marina experience.
• One year of hand-tool experience.

Responsibilities

• Perform routine cleaning and maintenance for marina-related operations while meeting established quality standards and delivery commitments.
• Perform weekly routine black water pumpouts for 10 hours per week.
• Provide occasional weekend customer service and cover the marina front desk in the Dockmaster’s absence.
• Assist the Dockmaster and other dockhands with marina duties, including securing boats to docks and connecting and monitoring shore-power and water services.
• Maintain and monitor restrooms, pool, clubhouse, docks, walkways, ramp-ways, grounds, equipment, and other areas designated by the Dockmaster.
• Provide general security support, remain vigilant, and report disturbances in the dock area to superiors.
• Assist the dock team with routine marina maintenance.
• Carry out other reasonably assigned instructions or duties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED