Dockhand Crew Leader at Columbia Island Marina- $23/hr

Guest Services, Inc.•Washington, DC

7d•Onsite

About The Position

The Dockhand Crew Leader oversees Dockhands and assists with marina services, quality control, and cash handling. The role maintains a clean and safe dock area, fuels boats, and helps secure guests’ boats. The Dockhand Crew Leader reports to the DockMaster. This position requires a physical presence at the job site and involves frequent outdoor work in wet, slippery, hot, damp, and changeable weather conditions. The role includes moving around the marina, standing throughout the workday, climbing steps, frequently immersing hands in water, and lifting, carrying, or pushing loads of varying weights. Work-related reading and writing, as well as clear communication in English, are required.

Requirements

Partial high school education; a high school diploma or GED equivalent is preferred.
Strong customer service abilities, including actively looking for ways to assist customers and coworkers.
Ability to recognize when a problem has occurred and communicate it to management.
Must be able to swim or be willing to wear a personal flotation device while on duty.
CPR/First Aid Certification.
Ability to move about on foot, bend, lift, carry, reach, and extend arms and hands above shoulder height frequently in a changing environment.
Ability to lift, carry, and push up to 25 lbs. regularly, 30–35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to stand for the entire workday and climb steps regularly.
Ability to work in wet and slippery conditions, frequently outdoors in hot and damp environments, and in temperature extremes and inclement weather.
Frequently immerses hands in water.
Ability to read and write work-related documents in English.
Ability to understand and speak clearly in English with customers and coworkers.
Physical presence at the job site is essential to perform the job duties.

Responsibilities

Oversee Dockhands and ensure tasks are delegated and completed in a timely manner.
Fuel boats safely and follow appropriate procedures and guidelines.
Pump out boats.
Perform marina maintenance, including cleaning, weeding, removing trash, organizing, and ordering supplies.
Provide excellent customer service and direct customer issues to a supervisor or unit manager.
Assist with docking boats.
Identify items and their costs and calculate bills using a cash register, calculator, or other price equipment.
Accurately issue receipts, refunds, credit, or change due to customers.
Maintain the cash register and its contents.
Monitor safety issues and report them immediately to a manager.