Sales Associate

J.Jill•Framingham, MA
•$16 - $18•Onsite

About The Position

J.Jill is seeking a passionate, customer-obsessed, results-driven part-time Sales Associate to create welcoming, positive, and authentic shopping experiences. The role focuses on building customer relationships, providing personalized service and styling advice, helping customers find products, and contributing to store sales goals. Associates develop knowledge of J.Jill merchandise and work with the store team to maintain visual and operational standards.

Requirements

  • Passion for fashion, styling, and creating a welcoming customer experience.
  • Strong communication and interpersonal skills.
  • Enthusiastic team player with a positive, solution-oriented mindset.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to perform the physical requirements of the role, including extensive standing and walking; reaching, bending, pushing, pulling and maneuvering around the store; handling merchandise; climbing ladders; operating POS registers and company mobile devices; and lifting and carrying up to 30 pounds, including joint or team lifting.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.

Responsibilities

  • Build meaningful connections with customers by providing personalized service and styling advice.
  • Help customers find suitable products and contribute to sales goals while making the shopping experience seamless and enjoyable.
  • Develop a strong understanding of J.Jill merchandise to provide guidance and recommendations.
  • Maintain visual merchandising standards and execute floor sets.
  • Participate in operational functions, including marketing, product processing and replenishment, markdowns and promotions, store cleanliness, and backroom organization.
  • Work with team members to create a positive and supportive work environment.
  • Address customer needs and concerns with a friendly, solution-oriented approach.
  • Perform additional responsibilities as assigned to help the store succeed.

Benefits

  • Competitive hourly wage with opportunities for growth.
  • Associate discount.
  • Career development opportunities.
  • Supportive and inclusive team environment that values community engagement.
  • Employee Assistance Program.
  • 401(k) retirement plan.
  • Additional group discounts.
  • Paid time off and paid sick leave may be available to part-time associates in accordance with state and local law.
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