Sales Associate

Raymour & Flanigan Furniture and Mattresses•Orange, CT

3d•$65,000 - $100,000

About The Position

At Raymour & Flanigan, the company emphasizes supporting and developing its people so they can deliver strong customer service. The Sales Consultant helps customers select furniture for their homes through consultative selling, customer engagement, and needs assessment, creating personalized buying experiences that support customer satisfaction and sales conversion. The role involves building relationships with new and existing customers, contributing to prospecting and lead generation, managing ongoing customer relationships, and identifying appropriate upselling and cross-selling opportunities. Success depends on building trust, providing excellent service, and meeting goals in a fast-paced, team-oriented environment. Sales experience is not required; relevant experience in customer-focused fields is valued. Candidates must be authorized to work in the United States without current or future visa sponsorship.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, teaching, or another people-focused role.
Confidence guiding decisions, closing sales, navigating conversations, and responding to objections respectfully.
Interest or experience in building customer relationships that drive repeat business.
Comfort working toward goals, including sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers find suitable furniture by understanding their needs and guiding them through a personalized buying experience.
Build relationships with new and existing customers.
Contribute to client prospecting, lead generation, and ongoing relationship management.
Identify appropriate opportunities for upselling and cross-selling.
Build customer trust, deliver great service, and consistently meet goals.
Guide customer decisions, close sales, and address objections in a helpful and respectful manner.
Work toward sales quotas, KPIs, or other performance metrics.