Sales Associate

Visual Comfort & Co. • Seattle, WA

7d • $35 - $37 • Onsite

About The Position

Visual Comfort & Co. is hiring a Sales Associate to deliver exceptional client service and achieve sales objectives across lighting and systems product categories. The position combines showroom sales with technical project design responsibilities, working with trade and consumer clients to develop lighting and shading solutions and support projects from inception through completion.

The Sales Associate manages the sales process from opportunity through invoicing, provides design consultation and product recommendations, develops client and trade relationships, and collaborates with project management and the Design Studio on project documentation. The role also supports showroom presentation and operations, including opening and closing procedures and a rotating Saturday schedule. The position requires a consistent workplace presence and collaboration with coworkers and teams.

Showrooms operate Monday through Saturday, 10:00 a.m. to 6:00 p.m., and are closed Sundays. Team members work a five-day rotating schedule that includes two Saturdays per month. Compensation is $72,000–$77,000 plus a monthly bonus opportunity.

Requirements

• At least 3 years of retail or showroom sales experience.
• Prior experience in the design or building products industry, such as interior design, custom home construction, luxury furnishings, or lighting.
• High school diploma.
• Proficiency with Microsoft Office Suite.
• Experience with CRM/ERP systems for client management and project tracking.
• Project management skills, including the ability to manage client expectations and timelines.
• Knowledge of product design, including interpreting floor plans and lighting layouts.
• Technical understanding of lighting specifications, including color temperature, CRI, lumens, and dimming, and control systems such as Lutron and Control4.
• Ability to build relationships with architects, builders, and designers and represent the brand at industry events.
• Proficiency in preparing proposals, bills of materials, and technical documentation.
• Excellent communication, emotional intelligence, and professionalism in client interactions.
• Organization, attention to detail, and ability to handle multiple projects simultaneously.
• Commitment to staying current on lighting technologies and participating in ongoing training.
• Ability to consistently represent the company’s brand values and service commitment.
• Must be authorized to work in the United States; employment-based immigration sponsorship and assistance with other forms of immigration sponsorship are not provided.

Nice To Haves

• Experience in luxury home furnishings, lighting, or building materials.
• Lighting experience.
• Bachelor’s degree.
• Knowledge of D365.

Responsibilities

• Achieve and consistently surpass individual and showroom sales objectives.
• Manage all phases of the sales process from opportunity to invoice, prioritizing exceptional customer service.
• Manage the sales pipeline and follow up consistently using order-entry software and other communication methods.
• Provide design consultation and product recommendations to trade and retail clients, including guidance on lighting selections.
• Present sales demonstrations featuring lighting, controls, and shading solutions, and use collaborative, design-driven sales strategies to secure client commitment.
• Develop and sustain relationships with architects, builders, interior designers, and homeowners, independently and with the Business Development Specialist.
• Identify client objectives and explain how company systems support their design goals.
• Work with project management to align deliverables with approved designs.
• Collaborate with the Design Studio to prepare documentation for design and engineering teams, including materials for construction documents and bills of materials.
• Respond to client inquiries and ensure a thorough understanding of proposed lighting and shading solutions.
• Maintain current knowledge of lighting technologies, control systems, and automated shading.
• Keep the showroom clean, organized, and presented to brand standards in support of sales objectives.
• Develop proficiency with the company’s order-entry and operating systems.
• Manage showroom opening and closing procedures and participate in the rotating Saturday schedule.
• Work effectively with others to accomplish organizational goals and identify and resolve problems.
• Adhere to company values and demonstrate commitment, dependability, punctuality, and reliable attendance.

Benefits

• Structured training and ongoing education, with opportunities for career advancement.
• Generous vacation accrual and paid time off policies.
• Seven paid holidays per year and two floating holidays.
• Competitive base salary plus monthly variable compensation and bonus opportunity.
• Company covers the majority of employee medical premiums; vision and dental coverage are available beginning the first day of the month after the start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first day of the month after the start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED