Sales Associate

Petco • Redmond Town Center, WA

7d • Onsite

About The Position

As a Sales Associate at Petco, you are at the heart of the Pet Care Center experience. You help pet parents find appropriate products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail setting.

The position involves customer service and sales, cashiering, merchandising, stocking, inventory support, and maintaining store cleanliness and presentation. Associates support the health, safety, and proper care of animals in accordance with Petco policies and standards, and share accurate product and pet care information with customers.

The work takes place in a Pet Care Center retail environment with active engagement on the sales floor. It requires frequent standing and walking, along with bending, kneeling, reaching, and lifting. Associates must be able to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds. The role involves proximity to animals and possible exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed for operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made for qualified individuals with disabilities.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
• Create positive shopping experiences that build customer trust and loyalty.
• Assist customers in selecting products and services that meet their pets’ needs.
• Educate customers about products, services, and promotions, and support store sales and service goals.
• Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
• Maintain a clean, safe, welcoming, organized, and visually appealing sales floor.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional setups, and daily operational routines.
• Collaborate with and support teammates, and follow company policies, procedures, and safety standards.
• Complete additional tasks and responsibilities as assigned.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.
• Health and financial benefits, 401(k), incentives, and PTO are referenced in Petco’s Total Rewards information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed