Sales Associate

Dufry•Hudson, OH

About The Position

The Sales Associate helps customers by understanding their needs, providing an excellent customer service experience, and assisting the team with sales-floor and stock duties. The role is based at Chicago O'Hare International Airport and includes operating the cash register, maintaining store presentation, handling merchandise and freight, replenishing stock, and supporting inventory activities. The position requires flexibility to work any shift and any day of the week, including weekends and holidays, and a full-time schedule.

Requirements

Strong interpersonal skills and the ability to interact with diverse personalities.
Ability to multitask.
Ability to lift 40–60 pounds.
Ability to work in environments exposed to hot and cold weather elements.
Good time-management skills and problem-solving abilities.
Flexibility to work any shift and any day of the week, including weekends and holidays.
Availability to work a full-time schedule.

Responsibilities

Acknowledge and greet customers.
Communicate effectively with customers, fellow employees, and store management.
Learn the basic store layout to help customers select products and answer questions about the store.
Operate a cash register effectively.
Follow company policies, cash-handling policies, and store loss-prevention procedures.
Communicate pricing, outdated-product, and inventory issues to management.
Protect company assets and stock merchandise in stores and backrooms.
Separate, sort, and organize damaged or outdated products and returns, and inform management of out-of-stock situations.
Maintain a neat, clean, and organized store, including sweeping, dusting, straightening merchandise, and removing trash.
Place stock orders; receive freight; and load and unload trucks.
Replenish stock on the sales floor.
Assist with inventory and reconciliation of inventory variances.
Perform related work as assigned.