PT Sales Associate

Lovesac Company • Spokane, WA

1d • Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand that creates adaptable furniture, including Sacs and customizable Sactionals. The Sales Associate connects with customers, helps them select products suited to their lifestyles and spaces, and delivers a customer-first experience while representing the Lovesac brand. The role involves active selling, maintaining a personal quote pipeline, following up with customers, building lasting relationships, demonstrating product knowledge, and meeting sales goals and KPIs. Associates also contribute to an inclusive team culture and support daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The position requires regularly working during busy selling periods, including weekends, holidays, and nights. Associates may travel to local stores, third-party vendors, and occasional meetings as required by the Company.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in a retail or customer service role.
• Must regularly be available to work during high-traffic and peak selling periods, including weekends, holidays, and nights.
• Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
• Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
• Excellent judgment, integrity, and trustworthiness when managing financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
• Effective communication skills and the ability to manage conflict reasonably and nonconfrontationally.
• Ability to stand and walk for extended periods, up to 8 hours per shift.
• Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions and heights.
• Ability to assemble furniture while working on the selling floor.
• Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

• Greet customers with energy and optimism and actively sell using the Lovesac selling process.
• Maintain a personal quote pipeline and follow up with customers to drive sales conversion.
• Build customer connections that encourage loyalty, repeat business, and brand advocacy.
• Manage the customer journey from identifying needs through service and relationship-building.
• Demonstrate product knowledge, provide brand tours and product education, and close sales.
• Meet and exceed sales goals and key performance indicators through disciplined execution.
• Contribute to an inclusive and respectful environment for customers and teammates.
• Remain accountable, flexible, open to feedback, and willing to learn and grow.
• Build authentic relationships that strengthen brand awareness.
• Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
• Use store systems and data to prioritize work and support efficient, customer-focused execution.
• Follow brand standards, safety requirements, and policies while protecting customers, teammates, property, and the business.
• Take on additional priorities and special projects as needed.
• Use technology and internal CRM systems to demonstrate products, assist customers, and support future outreach.
• Travel as required to local stores, third-party vendors, and occasional meetings.

Benefits

• Performance-based quarterly bonus
• Competitive hourly wage
• 401(k) with company match
• Legal and identity-theft plans
• Paid time off and holiday pay
• Up to 26 hours of paid time off within the fiscal calendar year
• Paid sick and safe leave may be available to part-time associates in certain jurisdictions
• Time-and-a-half pay for hours worked over 40 in a work week
• Time-and-a-half pay for hours worked on specified holidays
• Associate Resource Groups
• Lovesac Gives Back
• Verizon employee discounts
• Employee Assistance Program (EAP)
• Access to discounted health benefits
• Wellness and gym discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed