Sales Associate - Chico's

Chico's FAS, Inc.•Waterloo, NY

14d•$16 - $20

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, with company values and guiding principles at the forefront of delivering a great customer experience and maximizing profitability. The role is focused on achieving sales goals, providing personal service, supporting store operations and visual presentation, and contributing to an inclusive, collaborative team. Duties may vary across the company’s brands.

Requirements

High school diploma or equivalent.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
For AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA: must be at least 16 years old.
For all other states: must be at least 18 years old.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend merchandise or help customers locate items based on their needs and preferences.
Stay informed about current sales and promotions and maintain pricing and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties assigned by Management.
Participate in visual directives, including monthly store sets and sales-floor maintenance.
Promote Most Amazing Personal Service (MAPS) principles and provide a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast, efficient register experience and follow current policies for payments, coupons, returns, exchanges, and security practices.
Reinforce buying decisions at checkout and achieve add-on goals, including gift card sales.
Enroll clients in the reward program.
Build and maintain customer relationships through clienteling and wardrobing.
Know current product fit and style assortment offerings in store and online.
Maintain client communication using Style Connect and Customer Book clienteling tools.
Support replenishment activities to keep the store full and abundant.
Assist with locate fulfillment.
Assist with floor sets, window changes, visual presentations, signage placement, and other visual directives as assigned.
Help maintain boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.