Sales Associate - Chico's

Chicos Fas•Austin, TX

2d•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, with company values and guiding principles reflected in store operations. The role focuses on delivering a great customer experience and supporting store profitability. The position may be found across multiple brands, and some duties may vary by brand. Applications are accepted on an ongoing basis; a position may not currently be open at the location applied to.

Requirements

Must be at least 16 years of age.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage to meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to walk and stand constantly for 67–100% of an 8-hour shift.
Ability to lift up to 50 pounds occasionally, for 1–33% of an 8-hour shift.
Ability to climb frequently, for 34–66% of an 8-hour shift.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals by using sales techniques, sharing product knowledge, recommending merchandise, and helping customers locate or obtain products.
Maintain knowledge of current sales and promotions, pricing, and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties as directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and provide a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast and efficient register experience and remain current on payment, coupon, return, exchange, security, and other applicable operational policies.
Reinforce customer buying decisions at checkout and achieve add-on goals, including gift card sales.
Sign customers up for the rewards program.
Build and maintain a customer following through clienteling, wardrobing, and consistent communication using the customer book.
Know current product fit and style assortment offerings in-store and online.
Support replenishment activities to keep the store full and abundant, and assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving and pursue development opportunities while soliciting feedback.
Perform other duties as assigned.