Sales Associate - Chico's

Chico's FAS, Inc.•Tampa, FL

13d•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, with company values and guiding principles at the forefront of store operations. The role focuses on delivering a great customer experience and supporting store profitability. Sales Associates help customers select merchandise, maintain product and visual standards, support store operations, and contribute to a collaborative team environment. The role may be available across multiple brands, and some duties may vary by brand.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend or locate merchandise based on customer needs and preferences.
Stay informed about current sales and promotions and maintain pricing and visual standards.
Follow merchandise handling, presentation, loss prevention, and other standards as directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards and provide a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast, efficient register experience and follow applicable policies for payments, coupons, returns, exchanges, security, and other operations.
Reinforce customer buying decisions at checkout and meet add-on goals, including gift card sales.
Enroll clients in the rewards program.
Build and maintain customer relationships through clienteling and wardrobing.
Understand current product fit and the style assortment available in store and online.
Maintain consistent client communication using the customer book.
Support replenishment activities to keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
Help maintain boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving.
Pursue personal development opportunities and solicit feedback.
Perform other duties as assigned.