Sales Floor Associate Thoroughbred Village

KnitWell Group•Franklin, TN
•Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who creates authentic connections with customers and guides their shopping journey through personalized styling recommendations. You help maintain an attractive, well-organized sales floor with merchandise in the right place and ready for customers. You collaborate with your team to deliver personalized customer experiences and support an inviting store environment.

Requirements

  • Bring a hospitality mindset to customer interactions.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative and make thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized shopping experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to build brand loyalty.
  • Maintain high visual and operational standards while keeping the customer the focus.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts
  • Eligibility for discounts at sister brands
  • Professional development
  • Opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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