Sales Associate - Chicopee

Morgan Memorial Goodwill Industries•Chicopee, MA
•Onsite

About The Position

The Sales Associate provides high-quality customer service through efficient sales and effective merchandising in a pleasant, clean retail environment. The role processes transactions, assists customers with store and merchandise information, organizes stock, helps maintain the store’s appearance, and supports loss prevention. The position is located in a normal retail store environment with a typically moderate noise level and frequent exposure to dust. Duties may change or additional duties may be assigned.

Requirements

  • Must be able to speak and understand English.
  • Ability to work with a diverse staff, customer base, and individuals with disabilities.
  • Ability to determine when to direct a problem situation to a supervisor.
  • Satisfactory results of all required background checks.
  • Must be able to stand, walk, use hands to finger, handle or feel objects, and talk and hear.
  • Must frequently move racks, bins, and stock, and lift and/or move up to 50 pounds.
  • Must have the vision abilities required for depth perception, peripheral vision, distinguishing basic colors, and adjusting vision to focus on objects.
  • Must be able to stand for long periods of time.

Nice To Haves

  • High school graduate/GED or equivalent work experience preferred.
  • Previous retail experience preferred.

Responsibilities

  • Process customer sales quickly and accurately on the cash register.
  • Process cash transactions, customer checks, charges, and store credits, and accurately balance the register drawer.
  • Provide customer service by knowing inventory, sale information, store policies and procedures, and related information.
  • Keep merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
  • Assess merchandise and make pricing recommendations to the Store Manager or Assistant Store Manager.
  • Maintain an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors, and windows, and keeping the register area clean.
  • Support loss prevention by monitoring dressing rooms and observing customers.
  • Answer the store telephone.
  • Perform other duties as assigned.
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