Full Time - Sales Associate - Inside Lawn & Garden - Closing
About The Position
The Sales Associate works as a Customer Service Associate in Lowe’s Inside Lawn & Garden department, helping customers with home improvement needs. The role welcomes customers, answers questions, helps locate and select merchandise, and delivers friendly, professional service. Associates may handle merchandise, replenish shelves, process orders and deliveries, and prepare products to meet customer needs. Duties may vary by department and hiring needs, and associates may be cross-trained in other store areas. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Associates may work in indoor and outdoor conditions, with exposure to varying climates, noise, and moving or shaking objects and equipment. Lifting methods depend on role, weight, and volume; single lifts are limited to 75 pounds under company guidelines, with team lifts used minimally starting at 75 pounds or when needed. Powered equipment must be used as required and only with proper training or assistance from a trained coworker.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and other education support, including trade skills scholarships
- 401(k) retirement account with company match
- Employee Stock Purchase Plan
- 10% associate discount and broad discount platform
- Track to the Trades program
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Business travel accident insurance
- Maternity and parental leave
- Adoption assistance
- Learning and development opportunities
- Annual bonuses, deferred compensation plan, and grant awards may be available based on eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
