Sales Assoc

Williams-Sonoma • Palm Beach Gardens, FL

11d

About The Position

As a Sales Associate, you provide customers with a distinctive shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. You help customers find products suited to their needs and style, meet sales goals, process transactions, support merchandise presentation, and maintain the store.

Requirements

• 1–2 years of customer service and retail sales experience.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Full-time associates must have open availability to meet business needs.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday).
• For scheduling of 20 or more hours per week, Part-Time Flex associates must have additional availability that meets business needs.
• Weekend availability must include two separate days.

Nice To Haves

• Specialty retail experience.
• High school diploma or equivalent.
• Ability to exceed sales goals and close sales.
• Ability to work successfully in a team and independently, and manage time effectively.
• Ability to thrive in an entrepreneurial environment and look for creative solutions.
• Ability to ask customers questions to understand their cooking style and needs, and connect them with suitable products based on their style and lifestyle.
• Proven ability to prioritize and manage multiple tasks simultaneously.
• Effectiveness when working toward clearly defined daily sales goals and metrics.

Responsibilities

• Provide sincere, friendly, energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals and stay informed about current sales and promotions.
• Assist customers with gift wrapping, gift registries, merchandise location, catalog and special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately process register transactions, including sales, returns, and exchanges.
• Assist with implementing and maintaining visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep, including straightening and cleaning and helping maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• Competitive salaries.
• Comprehensive health benefits.
• A discount on Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED