Residential Assoc

BestCare Treatment Services•Redmond, OR

About The Position

The Residential Associate works with clients and staff at an assigned BestCare residential program to provide support and assistance services and advocate for excellent patient care in accordance with BestCare policies and applicable federal, state, and local regulations and standards. Residential Associate II may also have additional Team Lead responsibilities. Other related duties may be assigned by the Clinical Supervisor or Program Manager.

Requirements

High school diploma or equivalent.
Familiarity with the substance-abusing population and people with disabilities.
For individuals recovering from addiction, at least two years of continuous recovery at the time of hire.
For Residential Associate I (CS2 pay grade): CRM-I (if eligible) or THW Certification and PSS certification; alternatively, registration for the certifications within one week of hire and eligibility and commitment to obtain them within six months.
For Residential Associate II (CS3 pay grade): CRM-II and PSS certification or QMHA-I Certification.
Current CPR and First Aid certification, or ability to obtain it within three months.
Current Food Handler’s certification, or ability to obtain it within six weeks of hire.
Valid Oregon driver license, or ability to obtain one upon hire, and eligibility for coverage under the organization’s auto liability policy. Must be at least 21 years old and have no Type A violations in the past three years or three or more Type B violations.

Nice To Haves

Previous training, knowledge, or experience demonstrating competence in the treatment of addiction.
Bilingual fluency in English and Spanish.

Responsibilities

Complete initial intakes as requested by the Intake Coordinator, following BestCare’s Client Intake Process, and communicate pertinent details to medical or nursing staff before health screening when necessary.
Collect client information through observation, interviews, and record reviews accurately and promptly, as appropriate to client needs.
Work closely with other staff as a member of the treatment team.
Provide appropriate client care interventions as needed and communicate clients’ choices, concerns, and special needs to the treatment team.
Maintain cleanliness of all work areas and perform assigned cleaning duties.
Work with the treatment team to maintain a healthy treatment milieu.
Ensure client safety by conducting bed-check rounds and remaining aware of client locations.
Uphold Professional Responsibility and Ethics policies and practices.
Maintain accurate and confidential documentation in client files.
Answer phones and complete filing.
Transport residents to medical appointments, self-help groups, and other destinations as needed.
Residential Associate II may take on additional Team Lead responsibilities.
Perform other related duties as assigned by the Clinical Supervisor or Program Manager.