Full Time - Sales Associate - Inside Lawn & Garden - Closing
About The Position
The Sales Associate (Customer Service Associate) welcomes Lowe’s customers, provides friendly and professional assistance, and helps them find and select products and services for home improvement needs. The position is in the Inside Lawn & Garden department and is identified as a closing role. Associates interact with customers throughout the day, help handle merchandise, occasionally load merchandise, organize and replenish shelves, and support customers through shopping or checkout. Daily tasks can vary by department and may include preparing merchandise to meet customer needs. Associates may cross-train in other areas of the store and may occasionally travel to meetings, training, or neighboring stores. Work conditions may include indoor and outdoor environments, varying and sometimes extreme weather, noise, and moving or shaking objects and equipment. Lifting requirements include minimally lifting 25 pounds unassisted, following applicable lifting guidelines, and using powered equipment or team lifts as appropriate.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to minimally lift 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Tuition assistance and other education support programs
- Company-matching 401(k)
- Employee Stock Purchase Plan
- 10% associate discount and broader discount platform
- Track to the Trades program and trade skills scholarships
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Life and disability insurance
- Employee Assistance Program, including work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Business Travel Accident insurance
- Potential annual bonuses and other discretionary benefits, subject to eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
