Sales Associate - Part Time - Hamilton Place

Belk•Chattanooga, TN

About The Position

The Sales Associate delivers a positive customer experience through excellent service, relationship building, merchandise assistance, product recommendations, and transaction processing. This hourly, part-time role drives sales and store key metric performance, maintains merchandise presentations, and works with store operations teams to meet store objectives. The Sales Associate helps create a friendly store environment that builds customer loyalty and satisfaction. The role includes greeting and assisting customers, offering personalized recommendations, handling inquiries and returns, maintaining selling areas and merchandise standards, and supporting store operations. Associates use training and feedback to build product knowledge and selling skills, contribute to a positive team culture, and follow asset protection, safety, and security procedures.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, providing personalized service.
Use suggestive selling techniques and product recommendations to meet customer needs and drive sales.
Build genuine customer relationships to foster loyalty and repeat business.
Process transactions accurately and efficiently.
Handle customer inquiries, returns, and concerns professionally, promptly, and with care.
Maintain appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Use training tools and resources, embrace feedback, and develop product knowledge, selling skills, and performance.
Stay informed about products, promotions, policies, and store events to provide customers with accurate information.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other assigned tasks.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction in the designated area.