Full Time - Sales Associate - Flooring - Day

Lowe's Home Centers•Waipahu, HI

19h

About The Position

As a Customer Service Associate in Flooring, you welcome Lowe’s customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and provide friendly, professional service. You may occasionally load merchandise and help prepare products for customers. Associates may also cross-train in other store areas, and daily duties can vary by department.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise according to customer needs, such as cutting or bundling products where applicable.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Tuition assistance, education support, and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Associate discount and broad discount platform.
Optional Employee Stock Purchase Plan.
Potential annual bonuses, deferred compensation plan, and grant awards, subject to eligibility.
Learning and development opportunities.
Track to the Trades program.